WHEN YOU ORDER AN ARMCHAIR
STEP BY STEP
Below you can read more about what happens when you have placed your order on your new armchair, and how you best receive and care for it. Care and maintenance are important if you want to enjoy your armchair for many years to come.
Here you can read step by step what happens when you order your new armchair at MAKE nordic:
When you order your new chair at MAKE nordic.com, we reserve the amount for your order in your account. The money is not deducted immediately, and is only deducted when your chair is ready to be sent to you.
Shortly after you have completed the purchase of your new chair, you will receive an order confirmation in your mailbox. Remember to check your spam folder. It is always a good idea to look you order confirmation through to make sure that everything is as it should be. Please contact us as soon as possible if you have questions or changes to your order.
You will be contacted approx. a week before delivery by our external shipping company by text message or phone – and you of course have the opportunity to change the delivery date if the suggested date does not suit you.
If you have answered “ok” to the delivery time by text message, your new chair will arrive as agreed.
If you have replied that you would like to have it delivered another day, your chair will not arrive as described on the text message. And the carrier will contact you again when they are sure that your chair can be delivered on the new day.
You will be contacted approx. 1/2 hour before delivery by our shipping company.
When your new chair is delivered on the agreed delivery date, the table will be delivered to the nearest curb. We therefore recommend that you are two people to recieve the chair.
If you have chosen our carry-in service, the chair will be delivered to the nearest room of your home.
Also note that, for safety reasons, the driver must not take off his shoes during delivery. It is therefore a good idea to prepare with a blanket or similar for delicate floors.
Assembly guide and packaging:
Our chairs are wrapped in cardboard, in order to take good care of the environment, it is therefore necessary to sort the waste correctly.